ASE University Instructional Designer - Online Content, Apple Services Engineering

Cupertino,California,United States

Software and Services

The Apple Services Engineering team builds products and services for our customers, and helps the rest of Apple do that too! These are the people responsible for products such as Apple Music, Podcasts, TV+, tvOS, App Store, iCloud, Business & Education, as well as technologies like Commerce, Search & Recommendations, and many more. This team also builds and manages cloud infrastructure, supporting teams and services across Apple. And they do it on a massive scale, meeting Appleʼs high expectations with high performance to deliver global services! We are seeking an experienced, highly collaborative instructional designer to join the ASE University team. This role will create new eLearning and video courses and content for our growing team of engineers and program managers that will enable our global team to continue to grow and scale; and it will complement our existing suite of in person and live instructor led virtual training offerings.

Key Qualifications

• Experience creating effective and engaging eLearning courses. Experience working in software engineering teams preferred.

• Experience creating engaging, on demand videos, including storyboarding, design, and editing for both on camera and screen capture content.

• Expertise in adult learning methodologies and eLearning development processes (such as ADDIE, SAM, and/or RCD).

• Experience in Adobe Captivate and Adobe Creative Suite such as Illustrator and InDesign (or experience in other authoring systems and tools and an ability to quickly learn new tools and programs)

• Experience using Learning Management Systems and Content Management Systems to develop and administer content.

• Ability to facilitate content reviews with senior leaders and partners, and incorporate feedback accordingly.

• Ability to accurately estimate level of effort for building new content and independently meeting deadlines and milestones.

• Excellent writing, interpersonal, and communication skills.

• Experience with video production tools such as ScreenFlow and Final Cut Pro.

• Experience with Apple products and tools a plus (such as Keynote, Pages, Numbers).

Description

We are looking for an instructional designer with expertise in eLearning and video design and development to join the ASE University team. In this role, you will be responsible for working with subject matter experts and leaders to design and develop new eLearning modules to support Apple Cloud services and products, as well as other courses for the broader ASE organization. You will use your instructional design expertise to develop approaches and timelines, and develop courses and content based on learning needs. The courses you develop will help educate and inspire our growing global team of engineers and program managers in Apple Services Engineering.

Education & Experience

Bachelor’s degree or equivalent experience.

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $131,300.00 and $197,400.00, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .