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Skytron LLC Quality Assurance Specialist (Hybrid) in Grand Rapids, Michigan

Join a team that improves patient outcomes, through innovative and flexible solutions to the acute care market! When you work for Skytron, you get so much more than a job, including:

  • Comprehensive benefits package, beginning on day one
  • Annual Pool Bonus
  • Paid vacation, personal days, and holidays
  • 401(k) and Profit sharing
  • Tuition reimbursement program
  • Onsite gym
  • Family-owned and operated business

As the Quality Assurance Specialist, you will:

  • Facilitate the investigation and closure of complaints
  • Facilitate and close internal and supplier corrective action reports
  • Work with Skytron's internal audit team to schedule and execute audits, report findings, and ensure any resulting corrective actions are appropriately implemented
  • Initiate nonconforming product process, according to established procedures
  • Assist in the management of recalls and field corrections, ensuring timelines are met and activities are properly documented
  • Maintain document control within the Quality Management System
  • Perform incoming and production-related product inspections, recording and uploading inspection results
  • Perform additional, related duties as assigned

For success in this role, you will:

  • Capably handle required administrative functions
  • Verify work to ensure accurate results, requiring minimal rework
  • Follow work instructions, procedures, safety guidelines, and company policies
  • Give customer needs priority, responding quickly to concerns and demonstrating a desire to assist others
  • Meet productivity standards
  • Be detail-oriented and possess the ability to multi-task, work under pressure, and meet deadlines
  • Listen to others, expressing ideas with tact and clarity
  • Be internally motivated and work well with minimal supervision
  • Devise workable solutions or consult with secondary resources to devise solutions
  • Have an Associate's Degree
  • Possess 2-5 years of related experience in Quality Control and/or Quality Assurance
  • Have prior experience working in the Medical Device field or other highly regulated industry (strongly preferred)
  • Possess basic math skills and exceptional writing skills
  • Have previous knowledge and understanding of root cause analysis and problem-solving methods
  • Be strongly proficient in Microsoft Office including Word, Excel, and PowerPoint
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