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MOTOROLA INC Product Manager End Customer Experience in MILWAUKEE, Wisconsin

JOB REQUIREMENTS: Company Overview At Motorola Solutions, we\'re guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We\'re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That\'s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We\'re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that\'s critical to connect those in need with those who can help. The work we do here matters.Department OverviewThe Customer & Digital Experience team is instrumental in shaping and delivering world-class experiences to progress our vision of being the easiest company to do business with in our industry. We are looking for an experienced product manager to lead our efforts to streamline and improve our end customer journey. This person will report to the Director of Customer Experience, and work with a team of UX Designers, Digital Experience leads and IT Delivery teams.Job Description To be successful in this position, you must develop a strong understanding of our end customer business, constantly monitor their journey and work relentlessly across the organization to champion and improve customer experience from onboarding to support and beyond. Internally, you help the company understand how digital drives customer success, self service capabilities, ROI, and our bottom line. Externally, you produce meaningful solutions that make it easy to do business with us. Responsibilities include: Be the expert on our end customer experience, from onboarding to support, engagement and advocacy. Contribute to the vision for our Self-service platforms based on an understanding of business, user needs, and our platform architecture. Act as a product manager manager of our end customer experience: develop, maintain, communicate and evolve our customer experience roadmap Demonstrate and help instill platform thinking always looking to leverage out - of - box solutions, scalability, and user-focused development practices across our development teams Formulate product requirements and specifications that are aligned with business goals, audiences, and technologies. Collaborate with designers, developers, data analysts, and other stakeholders to ensure that products are delivered on time, on... For full info follow application link. Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/47D1969C5FEC4603

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