Program Assistant

Job Details

Job Location

301 West 140th Street, New York, NY 10030 - New York, NY

Position Type

Part Time

Education Level

High School

Salary Range

$21.00 - $21.00 Hourly

Program Assistant

Title: Program Assistant

Reports To: Director, Harlem Beacon

Location: 301 West 140thSt NY, NY 10030

Hours: 20 hours, non-exempt, Tuesday-Saturday schedule

Job Summary: Program Assistants will greet all guests, onboard new participants, communicate with the Outreach Coordinator to ensure new participants receive orientation, maintain a safe welcoming program environment, be responsible for evening and weekend attendance input and clear communication to Operations Coordinator to maintain files

Major Duties:

• Provide clerical support to the program staff, including ensuring adequate coverage at the front desk, maintaining files, creating documents and related tasks.

• Log in and promptly, professionally and efficiently assist all visitors and participants upon arrival.

• Develop and compile statistical data for reports as needed from DYCD Connect

• Enrolls new participants into Discover DYCD and DYCD connect system

• Closes out and properly files case records when families have ended services.

• Assist with program special events.

• Report equipment and maintenance needs & follows-up to completion.

• Pro-actively problem solves building and front desk challenges.

• Ensure participants sign in and out daily.

• Attend job related training and staff meetings.

• Perform other duties as assigned.

Qualifications

Qualifications:

• High School Diploma plus one-year experience required.

• Must be proficient in Word, Excel & Outlook.

• Must have excellent verbal and written communication skills.

• Must have a commitment to work from a strength based and/or youth development perspective.

• Must be flexible to meet the needs of the program and the organization.

  General Requirements :

  All staff are expected to be committed to the mission, vision and values of Graham- Windham, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.